At Quintana Reyes & Asociados, we value and respect the privacy of our users and clients. This Privacy Policy aims to inform you clearly and transparently about how we collect, use, store, and protect your personal data through our website quintanareyesabogados.com, in compliance with Law 81 of March 26, 2019, on Personal Data Protection of the Republic of Panama and its regulations under Executive Decree 285 of May 28, 2021.

By accessing our website and providing us with your personal data, you acknowledge that you have read and understood the terms of this Privacy Policy.

1. Data Controller

The entity responsible for the processing of personal data collected through this website is:

• Entity: Quintana Reyes & Asociados
• Address: PH Twist Tower, 27th Floor, Office 27H, Obarrio, Panama City, Republic of Panama
• Email: info@quintanareyesabogados.com
• Phone: +507 6281-0554 / +507 6606-9100

2. Personal Data We Collect

We only collect personal data that you voluntarily provide through our contact form:

• Full name
• Phone number
• Email address
• Type of case or inquiry
• Message or description of your inquiry

We do not collect sensitive personal data (such as health data, sexual orientation, religious beliefs, political affiliation, or ethnic origin) through our website.

3. Purpose of Data Processing

• Inquiry management: Receiving, managing, and responding to information requests submitted through our contact form.
• Follow-up: Contacting you to follow up on your inquiry, schedule meetings, or provide additional information about our legal services.
• Preliminary assessment: Conducting an initial evaluation of your legal situation to determine if we can assist you.
• Service improvement: Analyzing inquiries in an aggregated and anonymous manner to improve our services.

Your personal data will never be used for commercial purposes, unsolicited marketing, or sold to third parties.

4. Legal Basis for Processing

• Consent: By submitting the contact form, you grant your free, express, and informed consent.
• Pre-contractual measures: Processing may be necessary for steps prior to entering into a legal services agreement.
• Legitimate interest: When processing is necessary for legitimate interests, provided they do not override your fundamental rights.

5. Data Subject Rights (ARCO Rights)

Under Law 81 of 2019, you have the right to:

• Access: Obtain information about whether your personal data is being processed. Response time: ten (10) business days.
• Rectification: Request correction of inaccurate or incomplete data. Response time: five (5) business days.
• Cancellation: Request deletion of your personal data when no longer necessary or when revoking consent.
• Opposition: Object to the processing of your personal data or revoke previously given consent.
• Portability: Request delivery of your personal data in a structured, commonly used format.

To exercise any of these rights, send a request to info@quintanareyesabogados.com.

6. Data Security

• SSL/TLS encryption protocols for data transmission.
• Access restricted to authorized personnel only.
• Internal confidentiality and information handling policies.
• Periodic review of security measures.

7. Data Retention

• Non-contractual inquiries: Maximum twelve (12) months from date of receipt.
• Contractual data: During the term of the contract and any legally required additional period.

8. Cookies

Our website uses only strictly necessary technical cookies. We do not use third-party cookies for analytics or advertising purposes.

9. Third-Party Data Transfers

We do not sell, rent, or trade your personal data. Data may only be shared with technology service providers under confidentiality obligations, when required by law, or with your express consent.

10. Applicable Law

This Privacy Policy is governed by Law 81 of March 26, 2019 on Personal Data Protection, Executive Decree 285 of May 28, 2021, and applicable regulations of the Republic of Panama.

11. Contact

• Email: info@quintanareyesabogados.com
• Phone: +507 6281-0554 / +507 6606-9100
• Address: PH Twist Tower, 27th Floor, Office 27H, Obarrio, Panama City